CRM Solutions

Tele-Caller & Lead Dialer CRM

Client: BPO Solutions | Sector: Business Automation

Tele-Caller & Lead Dialer CRM

Project Overview

Telecalling CRM dialing lists, logging client statuses, scheduling call callbacks, and tracking operator activity.

The Business Problem

Disconnected phone systems caused dialer delays and lost lead notes.

Our Implemented Solution

We integrated Twilio web-dialers with call callbacks schedulers and admin panels.

Key System Features

Twilio web-dialers
Callback scheduler
Call notes register
Operator activity logs

Project Metadata

ClientBPO Solutions
SectorBusiness Automation
Duration4 Months
TechnologiesLaravel, MySQL, Twilio API